Quality Management Department

At TZDC, quality is not an option, it is our foundation. Our Quality Assurance Department implements rigorous internal and external quality control measures across all disciplines. Proficiency testing is conducted regularly through international schemes such as ESFEQA, EQAS, RIQAS, and NEQAPP, alongside robust internal controls and comparative analyses.

We operate under ISO 15189:2022 accreditation and ISO 9001:2015 certification, registered with the Punjab Healthcare Commission (PHC) and approved by PBTA. This ensures our patients and physicians receive results that are precise, reliable, and consistent.

Our Principles

• Deliver cost-effective and timely services.
• Provide equal-quality diagnostics to all patients without discrimination.
• Continuously train staff to enhance skills and performance.
• Enforce compliance with quality manuals, policies, and SOPs.
• Take corrective and preventive actions promptly following audits and monitoring.

Accreditations & Compliance

• Punjab Healthcare Commission (PHC) — Registered & licensed (R-16565), MSDS-compliant.
• Punjab Blood Transfusion Authority (PBTA) — Approved (1429).
• ISO 9001:2015 Certified — Quality Management System.
• ISO 15189:2022 Accredited — International medical laboratory standard.
• External Quality Assurance Programs — ESFEQA, EQAS, RIQAS, NEQAPP.

Biosafety, Biosecurity & Waste Management

• Biosafety Level 1 (BSL-1) — For Sample Management, Biochemistry, and Hematology.
• Biosafety Level 2 (BSL-2) — For Microbiology and Molecular Biology labs handling infectious materials.
• Segregation at source — Using colour-coded bins.
• Safe handling, storage and disposal — Of all laboratory waste, with special microbiology protocols for cultures and specimens.
• Partnership with AT-Waste Company — For treatment and disposal.

Aligned with WHO Biosafety Guidelines and Pakistan Biosafety Rules (2005), we maintain safe laboratory environments, protect staff and patients, and ensure data confidentiality.